I am the lone technical writer at JTV. I am presently supporting just over 100 IT engineers, product owners, and project managers. In early 2007, our management decided to move from the waterfall approach for development to an agile/scrum method.

"The Manifesto for Agile Software Development
We are uncovering better ways of developing software by doing it and helping other do it. Through this work we have come to value:
Individuals and interactions - over - processes and tools
Working software - over - comprehensive documentation
Customer collaboration - over - contract negotiation
Responding to change - over - following a plan